Frequently Asked Questions

This is general template content — replace it with FAQs that reflect your actual store policies.

DO YOU SELL PRODUCTS ONLINE?
No. This website is a catalog to help you browse what we carry, but all age-restricted products must be purchased in-store. We do not offer online checkout, shipping or delivery.

WHAT ARE YOUR STORE HOURS?
See our Store page for current hours, address and directions.

DO I NEED ID TO BUY FROM YOU?
Yes. You must be 18 or older, and we may ask for valid government-issued photo ID for any purchase.

DO YOU PRICE MATCH?
Ask our staff in-store — pricing and any promotions are handled at the store level.

CAN I RETURN A PRODUCT?
See our Return Policy page. For health and safety reasons, opened e-liquids and used devices generally cannot be returned.

DO YOU CARRY A SPECIFIC BRAND OR FLAVOUR?
Stock changes regularly. Check our Products or Brands pages, or contact us / message us on WhatsApp to ask about current availability.

HOW CAN I CONTACT YOU?
Visit our Contact page for phone, WhatsApp, email and our contact form.